Privacy and Security
Aspen Technology is committed to protecting your privacy.
We are providing this statement to inform you of our Privacy
& Security policy and practices, including the choices you can
make about the way your information is collected online and how it
is used.
Types of Information We Collect
This Privacy & Security statement covers personal information,
non-personal data collection, and aggregate reporting.
- Personal information is information that is associated with
your name or personal identity. On some pages within our websites,
you can request information, subscribe to marketing or support
materials, or apply for a job at AspenTech. The types of personal
information you provide to us on these pages may include name,
address, phone number, email address, user IDs and passwords,
contact preferences, educational and employment background, and job
interest data.
To personalize our websites, services,
or communications-and to improve our products and services-we may
also ask you to provide us with information regarding your personal
or professional interests, demographics, and experiences with our
products or services. Providing this additional information is
optional.
- Non-personal information is data about usage and service
operation that is not associated with a specific personal identity.
AspenTech collects and analyzes non-personal information to
evaluate how visitors use the AspenTech websites. Non-personal data
we collect may include the pages visited on the AspenTech websites,
unique URLs visited within www.aspentech.com, browser type, and IP
address. Most non-personal data is collected via cookies or other
analysis technologies. AspenTech's web pages use cookies, web
beacons, and other technologies for data analysis and
personalization services.
- Surveys are sent to users periodically from our websites.
Participation in these surveys is completely voluntary, and the
user has a choice whether to disclose this information. Information
requested may include contact information (such as name, email, and
shipping address), and demographic information (such as zip
code).
How We Use Your Information
Personal data collected online may be combined with information
you provide to AspenTech through other sources, such as product
registration, call centers, or public events such as tradeshows or
seminars. Personal data given to AspenTech may be transferred
across state and country borders for the purposes of data
consolidation, storage, and simplified customer information
management.
Non-personal data gathered from AspenTech's websites is
aggregated for reporting about usability, performance, and
effectiveness. It is used to improve the customer experience,
usability, and site content.
Once you choose to provide AspenTech with personal information,
we will use the information to better understand your needs and
interests and to better serve you with respect to AspenTech
products and services. AspenTech may also notify you of updates to
www.aspentech.com and of special events or new product offerings
that AspenTech or its business partners may introduce. These may be
in the form of emails or postal mailings. AspenTech allows you to
opt out of certain uses of your information-when you initially provide it or at
a later date if desired.
Who We Share Your Information With
We are serious about the trust you place in us. AspenTech will not
sell, rent, or lease your personal information to others. AspenTech
will not share your personal information with third parties except
in responding to your requests for products or services.
Information submitted to us is only available to our employees
managing this information for purposes of contacting you or sending
you emails based on your request for information.
Consent and Notification of Changes
By using our websites, you consent to the collection, use, and
storage of your information in the manner described in this Privacy
& Security statement and elsewhere on our sites. If you visit
our websites or communicate electronically with us from a country
other than the United States (where our servers are currently
located), various communications will necessarily result in a
transfer of information across international boundaries.
Accordingly, by visiting our websites or communicating
electronically with us, you consent to the transfer of your
personal data to the United States. We reserve the right to make
changes on our websites.
Links to Non-AspenTech Websites
Our websites may provide links to third-party websites for your
convenience and information. If you access those links, you will
leave the AspenTech websites, and we do not control those sites or
their privacy practices, which may differ from ours. We do not
endorse or make any representations about third-party websites. The
personal data you choose to give to unrelated third parties is not
covered by this Privacy & Security statement. We encourage you
to review the privacy policy of any company before submitting your
personal information.
Access to and Accuracy of Your
Information
AspenTech is committed to protecting the information you provide
us. AspenTech strives to keep your personal information accurate,
and we have implemented technology, management processes, and
policies to help us achieve this goal. We will provide you with
access to your information, including making reasonable effort to
provide you with online access and the opportunity to change your
information. To prevent unauthorized access or disclosure and to
facilitate the appropriate use of information, AspenTech has
instituted appropriate physical and managerial procedures to
safeguard the information we collect. To protect your privacy and
security, we will also take reasonable steps to verify your
identity, such as a password and/or user ID, before granting access
to your data. Certain areas of AspenTech's websites may limit
access to specific individuals through the use of passwords and
other personal identifiers.